Terms & Conditions

Last Updated: February 22, 2025

Welcome to EkoElevate! These Terms & Conditions (“Terms”) govern your use of our website https://www.ekoelevate.com (the “Website”) and the services provided by EkoElevate (“Company,” “We,” “Us,” or “Our”).

By accessing or using the Website, you agree to comply with these Terms. If you do not agree with any part of these Terms, you must stop using the Website and services immediately.

1. Interpretation and Definitions

Interpretation

Words with initial capital letters have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural.

Definitions

For the purposes of these Terms:

• Account – A unique profile created for you to access certain parts of our Service.
• Affiliate – Any entity that controls, is controlled by, or is under common control with us.
• Company – Refers to EkoElevate, located at Fulerumer Str. 148, 45149 Essen, Germany.
• Content – Any text, images, videos, software, or other material displayed on the Website.
• Cookies – Small files stored on your device to improve website functionality.
• Device – Any device that can access the Website (computer, smartphone, tablet, etc.).
• Service – The Website and any products, services, or digital content offered by EkoElevate.
• User – Anyone who accesses, browses, or uses the Website or Service.
• You – The individual, company, or legal entity using the Website or Service.

2. Use of the Website

A. Eligibility

• You must be at least 18 years old to use our Service.
• If you are using our Service on behalf of a company, you confirm that you have the authority to bind the company to these Terms.

B. Acceptable Use

You agree to use the Website only for lawful purposes. You must NOT:

• Violate any laws or regulations.
• Attempt to gain unauthorized access to our systems.
• Transmit viruses, malware, or harmful code.
• Use the Website for fraudulent, misleading, or deceptive purposes.
• Copy, distribute, or modify any part of the Website without our written consent.

If you violate these Terms, we reserve the right to terminate or restrict your access.

3. User Accounts

• To access certain features, you may be required to create an account.
• You are responsible for maintaining the confidentiality of your login credentials.
• You must notify us immediately of any unauthorized use of your account.
• We reserve the right to suspend or terminate your account if we suspect a violation of these Terms.

4. Intellectual Property

A. Ownership

All content on this Website, including text, graphics, logos, software, and images, is owned by or licensed to EkoElevate and is protected by copyright, trademark, and other intellectual property laws.

B. Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal and non-commercial purposes. You may not:

• Copy, distribute, modify, or create derivative works from our content.
• Use any automated tools (e.g., bots, scrapers) to collect data from our Website.
• Remove or alter copyright, trademark, or other proprietary notices.

If you breach these restrictions, this license automatically terminates, and you must immediately stop using our content.

5. Purchases and Payments

If you purchase any product or service from us:

• You agree to provide accurate and complete payment information.
• We use third-party payment processors, and we do not store your financial details.
• Prices are subject to change without notice.
• Refunds and cancellations are subject to our Refund Policy (if applicable).

We reserve the right to refuse or cancel orders for any reason, including suspected fraud or unauthorized activity.

6. Third-Party Links and Services

Our Website may contain links to third-party websites or services that we do not control. We are not responsible for their content, privacy policies, or practices. You access third-party sites at your own risk.

7. Disclaimer of Warranties

The Website and its content are provided “as is” and “as available” without any warranties, express or implied. We do not guarantee that:

• The Website will be available at all times without interruption.
• The Website will be free of errors, viruses, or security vulnerabilities.
• The content will be accurate, complete, or up to date.

You use our Service at your own risk.

8. Limitation of Liability

To the fullest extent permitted by law, EkoElevate and its affiliates shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages, including lost profits or data.
• Damages resulting from unauthorized access to your account.
• Errors, delays, or interruptions in the Service.

Our total liability shall not exceed the amount you paid (if any) for using our Service in the past six months.

9. Termination of Service

We reserve the right to:

• Suspend or terminate your account if you violate these Terms.
• Discontinue the Website or any part of it without notice.
• Modify or update these Terms at any time.

If your account is terminated, you may no longer access our Service.

10. Indemnification

You agree to defend, indemnify, and hold harmless EkoElevate, its affiliates, directors, and employees from any claims, damages, or expenses arising from:

• Your violation of these Terms.
• Your misuse of the Website.
• Any content you submit or share on the Website.

11. Governing Law and Disputes

A. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Germany, without regard to conflict of law principles.

B. Dispute Resolution

• Any dispute shall first be attempted to be resolved informally by contacting info@ekoelevate.com.
• If no resolution is reached, disputes will be settled through arbitration in Nordrhein-Westfalen, Germany.

12. Changes to These Terms

We may update these Terms at any time. We will notify you of major changes via:

• A notice on the Website.
• Email notification (if applicable).

Your continued use of the Service after changes take effect means you accept the revised Terms.

13. Contact Information

If you have any questions about these Terms, contact us at:

Email: info@ekoelevate.com
Website: https://www.ekoelevate.com/contact