Privacy Policy

Last Updated: February 22, 2025

EkoElevate (“Company,” “We,” “Us,” or “Our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.ekoelevate.com (“Website”) and use our services (“Service”).

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Words with initial capital letters have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Account – A unique profile created for you to access our Service.
• Affiliate – An entity that controls, is controlled by, or is under common control with us.
• Cookies – Small files stored on your device to track your browsing activity.
• Country – Refers to Nordrhein-Westfalen, Germany.
• Device – Any device that can access the Service (computer, mobile phone, tablet, etc.).
• Personal Data – Any data that identifies or can identify an individual.
• Service Provider – Any third party that processes data on our behalf.
• Usage Data – Automatically collected data about interactions with our Service.
• Website – Refers to EkoElevate at https://www.ekoelevate.com.
• You – The individual or entity accessing or using our Service.

2. Data Collection and Processing

Types of Data We Collect

A. Personal Data

While using our Service, we may request certain personal information, including but not limited to:

• Full name
• Email address
• Phone number
• Billing and shipping address (if applicable)
• Payment details (processed securely via third-party payment providers)

B. Usage Data

Collected automatically when you interact with our Service, including:

• IP address
• Browser type and version
• Device type and unique identifiers
• Operating system
• Pages visited, time spent, and navigation patterns

C. Cookies and Tracking Technologies

We use cookies and similar technologies for functionality, analytics, and security. You can control cookie preferences via your browser settings.

Types of cookies we use:

• Essential Cookies – Required for site functionality (e.g., login authentication).
• Analytics Cookies – Help us understand usage patterns.
• Marketing Cookies – Allow us to deliver targeted ads.

For more details, visit our Cookie Policy.

3. Use of Your Personal Data

We use your personal data for:

• Service Provision: Delivering and improving our Website and services.
• Account Management: Managing user registrations and preferences.
• Customer Support: Responding to inquiries and resolving issues.
• Marketing Communications: Sending promotional offers unless you opt out.
• Security and Fraud Prevention: Detecting and preventing fraud and abuse.
• Legal Compliance: Complying with laws, court orders, and legal requests.
• Business Transactions: Evaluating mergers, acquisitions, or asset sales.

4. Sharing and Disclosure of Data

We may share your information in the following situations:

• With Service Providers: For payment processing, analytics, and marketing.
• With Affiliates: Other companies under our common control.
• For Business Transfers: In the event of a merger, acquisition, or sale.
• With Legal Authorities: When required to comply with laws or protect rights.
• With Your Consent: For any other purpose with your explicit agreement.

5. Data Retention

• We retain personal data only as long as necessary for the purposes stated.
• Legal and compliance retention: If required by law, we may retain your data for extended periods.
• Usage data is stored for analysis but deleted or anonymized when no longer needed.

6. Data Transfers and Security

• Your data may be stored and processed outside your country.
• We ensure adequate security measures before transferring data internationally.
• We use industry-standard security to protect your information, but no system is 100 percent secure.

7. Your Rights and Choices

A. Access, Correction, and Deletion

You have the right to:

• Access the personal data we hold about you.
• Request corrections if your data is inaccurate or incomplete.
• Request deletion of your data, subject to legal retention requirements.

To exercise these rights, contact info@ekoelevate.com.

B. Opting Out

• Marketing Emails: Click “unsubscribe” in emails or contact us.
• Cookies: Adjust your browser settings or visit our Cookie Policy.

8. Children’s Privacy

• Our Service is not intended for children under 13.
• We do not knowingly collect data from children. If you believe a child has provided us with personal data, contact us immediately.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any information.

10. Changes to This Privacy Policy

• We may update this policy from time to time.
• We will notify you via email and Website notice before changes take effect.
• The “Last Updated” date reflects the most recent revision.

11. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Email: info@ekoelevate.com
Website: https://www.ekoelevate.com/contact